Our Guarantee
At Cigar Port, we sell all brands of Cuban cigars and non-Cuban product with a clear Guarantee of authenticity. As a valued customer, when you purchase your products from us, you can be assured that you are buying from a respected, authorized dealer.
We offer among the most competitive prices in Canada – duty free and tax free! We guarantee your shipment will arrive to your destination. If your shipment does not arrive, we will re-ship your order! We also guarantee the authenticity of all of our Cuban products.
Our cigars are stored in walk-in humidors at our facilities, and are monitored daily to assure optimal temperature and humidity control. Temperatures set at 68-70 degrees Fahrenheit and a humidity of 68-72% allow for the perfect environment for proper aging and storage of all of our cigars. We package and ship your order with the upmost care in vacuum-sealed boxes to guarantee your cigars arrive in perfect condition.
If, for any reason, you are not satisfied with our service or products, please e-mail us at info@cigarport.ca within 5 days of receiving of your order.
We DO NOT remove serial numbers from our original Cuban cigar boxes. All Cuban cigars can be verified and authenticated with serial numbers on outside of boxes at: http://www.habanos.com/Sellos/Info/VerificaSelloCajon.